Frequently Asked Questions (FAQ)

  • How do I know that Jin Jidosha Japan is a reliable company to buy Japanese used vehicles from? Jin Jidosha Japan is a reliable company dealing in Japanese used cars because we have been supplying high quality Japanese vehicles, having years of experience as a used vehicle exporter.
  • How often is the car stock updated on the website? The website is updated on a daily basis as we have access to over 20,000 vehicles and up to 100’s of vehicles in our stock.
  • How can I choose my favorite vehicle from the website? We have made it very easy for you to choose any Japanese used vehicle from our “Stock” page on the website. Choose the vehicle that best suits your need and budget.
  • Where I can call for my queries/questions? You can contact us anytime Monday to Sunday (24/7 Hour Support Available)
  • How can I order a vehicle? You can access vehicle information, photos, and prices on our Stock page and account holders can place orders for vehicles to be exported from Japan.
  • How can I get more information about the car I am interested in buying? You can get detailed information about the car you are interested in on our Stock Page by clicking on View Features of your chosen car.
  • Where will I receive my ordered car from? You will receive your ordered car from the shipping port, directly exported from Japan.
  • What are the terms for cancelling the order? You can cancel your order based on the following terms mentioned in our website.
  • How can I auction cars at Jin Jidosha Japan ? You can auction orders at Jin Jidosha Japan by following the steps stated below.
    • Place Deposit
    • Receive credentials.
    • Place Bid.
    • Confirm order and pay CNF.
    • Your order is shipped.
  • How can I place my deposit? You must deposit $1000 for FOB unit under $10,000 or $2500 for FOB unit above $10,000.
  • What does the term ‘FOB’ mean? The term FOB stands for "Freight on Board" which includes cost of unit plus transportation of the unit to the port of shipment.
  • What does CNF mean? CNF stands for "Cost and Freight" which includes the cost of unit plus sea freight charges to deliver your unit to the nearest port. Moreover, it only includes the destination port, after that point onwards, you take the shipment into your hands.
  • How can I request information related to Japanese cars in your stock? You can send in your request information on our website.
  • In how many countries do you export your vehicles? We export to 175 countries around the world.
  • What do you do regarding the protection of customer’s personal information? Jin Jidosha Japan Co Ltd recognizes the importance of protecting the privacy and personal information of its customers.
  • Where can I contact in office? You can contact us in our office on the address mentioned below:
    TOKYO 136-0072
  • Where will my personal information be used? Jin Jidosha Japan will use its customers Personal Information within the scope of the purpose of use.
  • How can we become your company partner? At Jin Jidosha Japan, customers are core of our business and can become a partner through three different partnership programs.
  • How can I sign up for membership? You can sign up for the membership by filling in your details on our website.
  • How can I get instant information of vehicles in your stock? You can connect with one of our agents through Live Chat source on our website to receive instant information on the vehicle of your choice.
  • Is there any hidden cost included in the car price mentioned on website? There are no hidden costs included in the prices listed on the website.
  • What is the time duration for the payment of cars? We provide flexible and convenient payment terms. Our payment terms are designed in such a way that you can easily pay the amount without any problem or hassle.